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Record of Safe Shipping, Worldwide

5-Star Rated Brand

Handmade by Experienced Craftsmen

Premium-Quality Indian Instruments

Refund policy

At National Music India, we're passionate about crafting harmoniums that bring joy and inspiration to music lovers like you. We understand that choosing the perfect instrument is a personal decision, and sometimes things don't quite work out as planned. That's why we offer a fair and hassle-free return and refund policy.

Returns:

  • You can return an unused and undamaged harmonium within 14 days of purchase for a full refund minus the shipping cost.
  • To initiate a return, please reach out to our customer service team via email at nationalmusicind@gmail.com or call us at +919832318198. We'll happily answer any questions and guide you through the process.
  • Please note that the original order confirmation email or invoice is required for all returns.
  • Returned instruments must be in their original packaging with all accessories and documentation intact.
  • Please ensure the packaging is appropriate for safe return shipping. National Music India is not responsible for damage incurred during return transit.

Refunds:

  • Once we receive and inspect the returned harmonium and confirm it meets the return criteria, we will process your refund within 5 working days.
  • The refund will be issued to the original payment method used at the time of purchase.
  • Please allow additional processing time depending on your bank or financial institution.

Exceptions:

  • We cannot accept returns for used, damaged, or altered harmoniums.
  • Custom-made or personalized instruments are also non-returnable.

Shipping:

  • Buyers are responsible for return shipping costs.

Our Commitment:

We believe in transparency and customer satisfaction. If you have any concerns or questions about our return and refund policy, please don't hesitate to contact us: nationalmusicind@gmail.com. We're always here to help!

Thank you for choosing National Music India. We hope your musical journey brings you endless joy!